ck44cm Privacy Policy

This privacy policy applies to the ck44cm website (https://ck44cm.cam) and all services under it. We commit that your personal information will be used only for the purposes described in this policy and will not be sold or transferred to any unauthorised third party.

This policy applies to the following:

• Browsing or visiting the ck44cm website
• Registering and managing a new account
• Using our gaming services
• Contacting our support team
• Transactions via bKash, Nagad, Rocket, or other payment methods

2.1 Information Provided Directly by You

When you open an account at ck44cm or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Payment information (bKash/Nagad/Rocket/Upay number or bank account details)
• Details from documents required for identity verification (such as a national identity card)
• Any information you provide in support chat

2.2 Automatically Collected Information

Some information may be collected automatically while you use the platform:

• IP address and device information
• Browser type and version
• Operating system information
• Session duration and navigation patterns
• Gaming activity logs (bet amount, time, results)
• Information from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may also receive information from legitimate third parties, such as payment processors and identity verification services. This information is used solely for the purpose of preventing fraud and protecting your account.

ck44cm uses your information only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To provide gaming services, bonuses, and promotional offers.
• Transaction processing: To complete all financial transactions, including deposits and withdrawals.
• Communication: To contact you on relevant matters via email or live chat.
• Security assurance: To prevent fraud, money laundering, and unauthorised access.
• Responsible gaming: To identify problematic gaming behaviour and provide relevant support.
• Service improvement: To analyse user experience and improve the platform.
• Regulatory compliance: To ensure compliance with applicable laws and regulations.

We do not sell your information to third parties. We obtain your consent before sending marketing communications, and you may withdraw that consent at any time.

4.1 When Information May Be Shared

ck44cm may share your information with third parties in the limited circumstances listed below:

• Payment providers: To complete transactions via bKash, Nagad, Rocket, Upay, or a bank.
• Identity verification services: Trusted providers engaged to complete the KYC process.
• Technology infrastructure: Server hosting and cloud storage providers who are bound by strict confidentiality agreements.
• Legal obligations: In response to a court order or a lawful request from a law enforcement agency.
• Emergency security: To assist in investigating fraud or criminal activity.

4.2 Agreements with Third Parties

Every third-party service provider we work with is required to be bound by a strict data protection agreement. They may use your information only for the purpose of providing the designated service, and any other use is strictly prohibited.

5.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. ck44cm uses cookies for the following purposes:

• Essential cookies: To maintain login sessions and ensure the core functions of the platform.
• Analytical cookies: To analyse user behaviour and improve services.
• Functional cookies: To remember your preferences and settings.
• Security cookies: To detect and prevent fraudulent activity.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt certain important functions of the platform and may cause login issues.

ck44cm retains your information only for as long as is necessary to fulfil the purpose for which it was collected or as required to meet legal obligations. General retention guidelines are provided below:

• Active account information: For the full duration that the account remains active.
• Transaction records: A minimum of five years from the date of the relevant financial transaction.
• KYC documents: For the period specified by regulatory requirements, even after an account is closed.
• Support communications: Up to two years from the resolution of the issue.
• Security logs: For the period determined by the security team as needed for fraud investigations.

Once the retention period has ended, your information is securely and permanently deleted or anonymised so that you can no longer be identified.

ck44cm uses industry-standard security technology to protect your information. Our key security measures are described below:

• SSL encryption: All data exchanged between your browser and our servers is encrypted using SSL/TLS technology, making it impossible for third parties to read.
• Stored data encryption: Sensitive information stored in our database (passwords, financial data) is kept in encrypted form.
• Two-factor verification: An additional verification layer is in place to protect accounts.
• Regular security reviews: Security vulnerabilities in our systems are regularly reviewed and addressed by a specialist team.
• Access controls: Only authorised staff can access your information, and every access is logged.
• Firewall and intrusion detection: Our network is protected by advanced firewalls and intrusion detection systems.

Although we follow the highest security measures, no digital system is 100% secure. Use a strong password to keep your account secure and do not share it with anyone.

ck44cm never knowingly collects information from any person under the age of 21. Age verification is mandatory at the time of account registration and this verification process is strictly enforced.

If we find evidence that a minor has opened an account, we will immediately close that account and delete all collected information. If there are minors in your household, it is recommended that you use parental controls to keep them away from this platform.

ck44cm may update this privacy policy from time to time. If any significant change is made to the policy, we will notify you in the following ways:

• A prominent notice will be displayed on the website.
• A summary of the changes will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

If you continue using ck44cm after the changes, you will be considered to have accepted the new policy. Therefore, it is recommended that you review this page regularly. If you have any questions about changes to the policy, please contact our support team.